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Delivery Options

Delivery Policy

At Koekie, we offer various delivery options to ensure your custom baked fondant sugar cookies reach you in the best condition. Our shipping methods are designed to provide convenience and reliability. We aim to keep our packaging secure and costs transparent, so you can trust us with your orders.
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We are committed to delivering a delightful experience with every order. Our delivery policy reflects our dedication to customer satisfaction and our passion for creating memorable moments through our delicious cookies.

Pick Up Service

Experience the joy of picking up your freshly baked fondant sugar cookies from our store. Our pick up service is designed to add a personal touch to your cookie experience. As you collect your order, we welcome you into the world of Koekie, where every cookie tells a unique story. Let us share the warmth of our bakery with you as you pick up your custom treats.
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Koekie's pick up service is more than just a convenience; it's an opportunity for us to connect with you and share the love we put into every batch of our special cookies.

Refund & Exchange Policy

Our commitment to quality drives our return and exchange policy. If for any reason you are not completely satisfied with your order, we offer a straightforward refund or exchange process. Your satisfaction is our priority, and we want you to feel confident when choosing Koekie. We believe in building trust and ensuring that you can indulge in our delightful cookies with peace of mind.
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Let us take care of any concerns you may have, ensuring that every bite of our custom treats brings you joy. Our return and exchange policy is designed to reflect our dedication to your satisfaction and our passion for delivering excellence.

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